Privacy Policy
Last updated: July 2026
Introduction
geyser-reach ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We are based in Ireland and comply with the General Data Protection Regulation (GDPR) and the Irish Data Protection Acts.
Information We Collect
Information You Provide
We collect information that you voluntarily provide when you:
- Submit an enquiry through our contact forms
- Request a consultation or assessment
- Subscribe to communications
- Communicate with us via email
This may include your name, email address, and details about your property or service interests.
Automatically Collected Information
When you visit our website, we may automatically collect certain information including:
- IP address and browser type
- Pages visited and time spent on pages
- Referring website addresses
- Device and operating system information
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide requested services
- Process and fulfil consultation requests
- Send relevant communications about our services
- Improve our website and user experience
- Comply with legal obligations
- Protect against fraudulent or illegal activity
Legal Basis for Processing
Under GDPR, we process your personal data based on:
- Consent: Where you have given clear consent for us to process your data for specific purposes
- Contract: Where processing is necessary for the performance of a contract with you
- Legitimate Interest: Where processing is necessary for our legitimate business interests, provided these do not override your rights
- Legal Obligation: Where processing is necessary to comply with legal requirements
Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service providers who assist in our operations (hosting, analytics)
- Professional advisers (legal, accounting)
- Authorities when required by law
Any third parties with whom we share data are contractually obligated to protect your information.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.
Contact form submissions are typically retained for three years unless you request earlier deletion.
Your Rights
Under GDPR, you have the right to:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data in certain circumstances
- Restriction: Request restriction of processing
- Portability: Request transfer of your data
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw previously given consent
To exercise these rights, contact us at [email protected]
Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
International Transfers
Your information may be transferred to and processed in countries outside the European Economic Area. Where this occurs, we ensure appropriate safeguards are in place to protect your data in compliance with GDPR requirements.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
geyser-reach
Unit 14, Innovation House
Sandyford Business Park
Dublin 18, D18 Y2X7
Ireland
Email: [email protected]
Supervisory Authority
You have the right to lodge a complaint with the Irish Data Protection Commission if you believe we have not handled your data in accordance with applicable law.
Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland